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LEGAL NOTICE

Exper Soluções  is concerned with the privacy and protection of your personal data under Law No. 13.709/18 - LGPD

Hello how are you?

 

Let's quickly remember what is personal data? Personal data is all information related to the natural person directly or indirectly.

 

The General Data Protection Law - LGPD aims to protect fundamental rights such as privacy, freedom of expression and free development of the natural person.

 

To this end, it creates rights and obligations, which must comply with technical, administrative and organizational measures, of information security, good practices and corporate governance, and grants rights to Data Subjects.

 

The Data Subjects' rights, under the terms of the law:

I - confirmation of the existence of treatment;

II - access to data;

III - correction of incomplete, inaccurate or outdated data;

IV - anonymization, blocking or elimination of unnecessary, excessive or treated data in violation of the provisions of this Law;

V - portability of data to another service or product provider, upon express request, in accordance with the regulation of the national authority, observing commercial and industrial secrets;   

VI - elimination of personal data processed with the consent of the holder, except in the cases provided for in art. 16 of this Law;

VII - information on public and private entities with which the controller made shared use of data;

VIII - information on the possibility of not providing consent and on the consequences of denial;

IX - revocation of consent, pursuant to § 5 of art. 8 of this Law.

 

Exper Soluções is committed to the process of improving measures to protect personal data stored in its databases, de  from unauthorized access and from accidental or unlawful situations of destruction, loss, alteration, communication or any form of inappropriate or unlawful treatment.

 

For this, in the role of Data Controller, it is in the process of adapting to current regulations, especially regarding the construction of privacy, data protection and information security policies.

 

For more information or to exercise your rights under the LGPD, contact the Data Officer via email: dpo@expersolution.com.br

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Thus, in the context of providing our Services, we may use certain personal data capable of identifying or making identifiable the individuals (“Personal Data”) who browse our Site (“Visitors”) and/or who purchase our Services (“Customers”).


In this context, this Privacy Notice ("Privacy Notice") aims to inform you about how Exper Soluções Luminotécnicas handles your Personal Data, that is, how we collect, use, share with third parties, store and protect your Personal Data, as well as clarify how you can exercise control over it.


To efficiently provide our Services to you, we process your Personal Data minimally, for specific purposes, so understanding the terms of this Privacy Notice is essential for you to access our website and use our Services.


Disagreement with the terms and conditions set forth in this Privacy Notice may prevent you from using the website, meaning you will not be able to register or purchase our Services.


You can contact our Data Protection Officer.


The Data Protection Officer's mission is to assist you on our behalf by answering your questions related to your Personal Data and helping you exercise your rights under the General Data Protection Law ("LGPD").


You can contact us via email at dpo@expersolution.com.br.


What are your rights as a Personal Data Subject?


The LGPD (Brazilian General Data Protection Law) stipulates that the data subject has the right to obtain from the Controller, at any time and upon request, information regarding their personal data processed by the Controller:

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What personal data do we collect about you, how do we collect your data, and for what purpose?


We only collect Personal Data from Visitors or Customers who provide their Personal Data through filling out forms, contact tabs, or communication via the "contact us" chat, to achieve the specific purposes for which the Personal Data was collected, based on pre-determined legal bases, as informed in the table below.

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We care about your Personal Data, therefore we will not collect your Personal Data when it is possible to achieve the specific purposes by other means.

With whom do we share your Personal Data?

All of your Personal Data is processed confidentially and will never be sold to third parties. However, we may share it with third parties for:

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How do we protect your Personal Data?

 

We make every effort to protect your Personal Data through technical and administrative measures designed to safeguard it from unauthorized access and from accidental or unlawful destruction, loss, alteration, disclosure, or any other form of inappropriate or unlawful processing.

 

Do we use cookies?

 

Some Personal Data is provided voluntarily by you; other, essential data is collected so that we can provide our services. However, when you access the Site, other Personal Data may be collected automatically through Cookies and other tracking technologies (“Cookies”).

 

In this sense, cookies are small text files sent to your browser by a website you visit. They help the website remember information about your visit, which can facilitate future visits and make the website more useful for you, especially ensuring greater security, verifying user identity, and providing better network management.

Therefore, when you access our Site, cookies categorized as essential will be identified on your machine and cannot be disabled. Additionally, you can configure your settings to enable marketing, functional, and analytical cookies.

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To modify your settings or block enabled cookies, you can access the following links and follow the instructions according to your browser:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings on Android

Regarding the Analytics Cookies offered by Google, their purpose is to identify user browsing patterns on our Site. Therefore, all information collected is shared with Google in connection with the services the company provides.

We therefore recommend that you carefully read the platform's Privacy Policy, accessible via the link https://policies.google.com/privacy , to understand how Google uses your information and to control all information collected about you.

Is your Personal Data processed internationally?

We store your Personal Data on third-party servers, which may be located abroad. However, we guarantee that your information will only be sent to countries whose level of data protection complies with the parameters adopted by the National Data Protection Authority (“ANPD”), related to the international transfer of personal data. For more information about your Personal Data, please contact us at dpo@expersolution.com.br .

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